Why a Code of Ethics Matters in the Motorcoach Industry
A code of ethics is more than a document. It is a commitment to operate safely, deal honestly with customers, and protect the reputation of the passenger transportation industry.
A code of ethics is more than a document. It is a commitment to operate safely, deal honestly with customers, follow federal and state rules, and protect the reputation of the passenger transportation industry.
What a code of ethics covers
The American Bus Association Code of Ethics calls on companies to serve the traveling public professionally, conduct business with integrity and accuracy, operate safely, protect public confidence in the industry, honor financial obligations, provide promised transportation services, and comply with federal and state laws governing passenger transportation.
Why it matters to buyers
A company that has signed or adopted a formal code of ethics has made a public commitment to standards beyond the minimum legal requirements. It is one signal — among many — that a company takes its responsibilities seriously.
One part of the check
A code of ethics does not replace FMCSA safety review, insurance verification, or buyer due diligence. It is one part of a complete picture. Use it alongside the Buyer Safety Checklist and a FMCSA safety search.
